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Friday, July 4, 2025

SCCM CB Deploy Office 365 update keep failing with error 0x87D0024A(-2016411062)

Issue reported:

SCCM CB Deploy Office 365 update keep failing with error 0x87D0024A(-2016411062)

Below is screen shot fore reference :

Note: OS windows update works fine, get this error only when trying to deploy office 365 (click to run) (2016)(32bit) (deferred channel) update. Client is a Windows 10 1607, Office 365 version installed is Version 1605 (Build 6965.2105). Office installed in multiple languages.

Solution:

Step 1: Validate UpdatesHandler.log

AlternateHandler is downloading or installing another update, and cannot start another downloading UpdatesHandler 24/01/2017 15:36:58 6604 (0x19CC)

BeginDownload alternate update content failed. Error = 0x87d0024a UpdatesHandler 24/01/2017 15:36:58 6604 (0x19CC)

CBundledUpdate Failed to download update (6036e1c3-3037-41cb-9268-2416343b5546). Error = 0x87d0024a UpdatesHandler 24/01/2017 15:36:58 6604 (0x19CC)

Ignoring update state (DOWNLOAD_READY) change in job state (2) UpdatesHandler 24/01/2017 15:36:58 7624 (0x1DC8)

CDeployment Job Failed to download update (8ff3476c-6e4a-47cf-9cf9-6053d5033c91). Error = 0x87d0024a UpdatesHandler 24/01/2017 15:36:58 6604 (0x19CC)

Step 2: Based on above error found ApiClient.dll DLL is missing on the clients:

C:\Program Files\Common Files\Microsoft Shared\ClickToRun\ApiClient.dll

Copied it manually from a machine where I did the online update to 1605-10. Problem got resolved.

Note: Similar error has reported with different Error = 0x8007007e by performing above steps it resolve issue. Click here

Happy Learning:-) 

Thanks&regards,
Haresh Hirani
Email: [email protected], [email protected]
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Author

  • Hi, I Haresh Hirani, I am the person behind this webpage. Welcome to my page, Thank you for visiting the website and my page! My website is all about Microsoft technologies. More about ConfigMgr and all other technologies which are interesting for me. However, larger percentage of my posts are related to SCCM. Normally, like to post the interesting issues which I came across in my day to day tech life. you will find only solutions which comes on my day to day life.

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