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SCCM Remote control breaks keyboard layout while taking remote using CM Remote tool

By Haresh Hirani
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SCCM Remote control breaks keyboard layout while taking remote using CM Remote tool.

Issue:

Help desk engineers are using CM Remote control feature. Many users complaining that after a help-desk engineer disconnects from user’s computer, the keyboard cannot be switched from one layout to another.

When we connect to computers using the CM Remote Tool (SCCM 1710) and our keyboard language differs from the user’s language (we use EN by default, users – RUS) – language bar is disappeared, keyboard cannot be switched to ENG. If we and user have same keyboard language.

Above reported issue has been resolved on version.

Solution:

Problem solved in version 1802 and higher. Please upgrade version to fix issue.

Happy Learning!!!

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Author

  • Hi, I Haresh Hirani, I am the person behind this webpage. Welcome to my page, Thank you for visiting the website and my page! My website is all about Microsoft technologies. More about ConfigMgr and all other technologies which are interesting for me. However, larger percentage of my posts are related to SCCM. Normally, like to post the interesting issues which I came across in my day to day tech life. you will find only solutions which comes on my day to day life.

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I’m the person behind this webpage. Thank you for visiting the website and about me page! My website is all about Microsoft technologies. More about ConfigMgr and all other technologies which are interesting for me. However, larger percentage of my posts are related to SCCM. Normally, like to post the interesting issues which I came across in my day to day tech life. you will find only solutions which comes on my day to day life.

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