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Intune Certificate Connector events and diagnostic codes

Starting with version 6.1806.x.x, the Intune Connector Service logs events in the Event Viewer (Applications and Services Logs > Microsoft Intune Connector). Use these events to help troubleshoot potential issues in the configuration of the Intune Connector. These events log successes and failures of an operation, and also contain diagnostic codes with messages to help the IT admin troubleshoot.

Event IDs and descriptions:

Event ID

Event Name

Event Description

Related Diagnostic Codes

10010

StartedConnectorService

Connector service started

0x00000000, 0x0FFFFFFF

10020

StoppedConnectorService

Connector service stopped

0x00000000, 0x0FFFFFFF

10100

CertificateRenewal_Success

Connector enrollment certificate successfully renewed

0x00000000, 0x0FFFFFFF

10102

CertificateRenewal_Failure

Connector enrollment certificate failed to renew. Reinstall the connector.

0x00000000, 0x00000405, 0x0FFFFFFF

10302

RetrieveCertificate_Error

Failed to retrieve the connector enrollment certificate from the registry. Review event details for the certificate thumbprint related to this event.

0x00000000, 0x00000404, 0x0FFFFFFF

10301

RetrieveCertificate_Warning

Check diagnostic information in event details.

0x00000000, 0x00000403, 0x0FFFFFFF

20100

PkcsCertIssue_Success

Successfully issued a PKCS certificate. Review event details for the device ID, user ID, CA name, certificate template name, and certificate thumbprint related to this event.

0x00000000, 0x0FFFFFFF

20102

PkcsCertIssue_Failure

Failed to issue a PKCS certificate. Review event details for the device ID, user ID, CA name, certificate template name, and certificate thumbprint related to this event.

0x00000000, 0x00000400, 0x00000401, 0x0FFFFFFF

20200

RevokeCert_Success

Successfully revoked the certificate. Review event details for the device ID, user ID, CA name, and certificate serial number related to this event.

0x00000000, 0x0FFFFFFF

20202

RevokeCert_Failure

Failed to revoke the certificate. Review event details for the device ID, user ID, CA name, and certificate serial number related to this event. For additional information, see the NDES SVC Logs.

0x00000000, 0x00000402, 0x0FFFFFFF

20300

Upload_Success

Successfully uploaded the certificate’s request or revocation data. Review the event details for the upload details.

0x00000000, 0x0FFFFFFF

20302

Upload_Failure

Failed to upload the certificate’s request or revocation data. Review the event details > Upload State to determine the point of failure.

0x00000000, 0x0FFFFFFF

20400

Download_Success

Successfully downloaded request to sign a certificate, download a client certificate, or revoke a certificate. Review the event details for the download details.

0x00000000, 0x0FFFFFFF

20402

Download_Failure

Failed to download request to sign a certificate, download client certificate, or revoke a certificate. Review the event details for the download details.

0x00000000, 0x0FFFFFFF

20500

CRPVerifyMetric_Success

Certificate Registration Point successfully verified a client challenge

0x00000000, 0x0FFFFFFF

20501

CRPVerifyMetric_Warning

Certificate Registration Point completed but rejected the request. See diagnostic code and message for more details.

0x00000000, 0x00000411, 0x0FFFFFFF

20502

CRPVerifyMetric_Failure

Certificate Registration Point failed to verify a client challenge. See diagnostic code and message for more details. See event message details for the Device ID corresponding to the challenge.

0x00000000, 0x00000408, 0x00000409, 0x00000410, 0x0FFFFFFF

20600

CRPNotifyMetric_Success

Certificate Registration Point successfully finished notify process and has sent the certificate to the client device.

0x00000000, 0x0FFFFFFF

20602

CRPNotifyMetric_Failure

Certificate Registration Point failed to finish notify process. See the event message details for information on the request. Verify connection between the NDES server and the CA.

0x00000000, 0x0FFFFFFF

Diagnostic codes:

How to view diagnostic Codes open https://hiraniconfigmgr.com/ in search past your code. 

Happy Learning!!!

Thanks&regards,
Haresh Hirani
Email: [email protected], [email protected]
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Author

  • Hi, I Haresh Hirani, I am the person behind this webpage. Welcome to my page, Thank you for visiting the website and my page! My website is all about Microsoft technologies. More about ConfigMgr and all other technologies which are interesting for me. However, larger percentage of my posts are related to SCCM. Normally, like to post the interesting issues which I came across in my day to day tech life. you will find only solutions which comes on my day to day life.

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