Hello all,

Today we going to discussed about CNAME which doesn’t exists in DNS. Many problem will be trigger on your day to day life and today I will be sharing details troubleshooting how to fix certain issue. I feel that it help on your day to day life and make smooth move to the next level.

Cause: The necessary CNAME records in DNS don’t exist.

Resolution:

Create CNAME DNS resource records for your company’s domain. For example, if your company’s domain is contoso.com, create a CNAME in DNS that redirects EnterpriseEnrollment.contoso.com to EnterpriseEnrollment-s.manage.microsoft.com.

Although creating CNAME DNS entries is optional, CNAME records make enrollment easier for users. If no enrollment CNAME record is found, users are prompted to manually enter the MDM server name, enrollment.manage.microsoft.com.

If there’s more than one verified domain, create a CNAME record for each domain. The CNAME resource records must contain the following information:

If your company uses multiple domains for user credentials, create CNAME records for each domain.

Note:

Changes to DNS records might take up to 72 hours to propagate. You can’t verify the DNS change in Intune until the DNS record propagates.

Happy learning!!!

Haresh Hirani
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